India’s Gig Ecosystem Can Solve Business Challenges On Global Stage. Here’s How

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By Anirudh Jaitly

In today’s ever-changing global economic landscape, businesses face various challenges, such as recession, and rising operational costs – making it challenging for companies to maintain profitability. One of the significant financial challenges businesses face is the fixed cost associated with hiring and maintaining a large workforce. This fixed cost can prove burdensome, especially during uncertain times when demand fluctuates. Consequently, a large number of layoffs have been triggered in the past two years. As per a data report by Trueup.io in 2023, various tech companies have witnessed 534 layoffs, affecting a staggering 153,005 individuals, equivalent to an average of 2,732¬†people daily.

To tackle this, enterprises are exploring alternate solutions to optimize expenses, by variablising their fixed costs.  The rise of the gig economy in turn presents an opportunity for businesses to optimize costs, enhance the quality of service, and remain agile in the face of uncertainty. India, with its thriving gig ecosystem, is poised to become an even more desirable destination for outsourcing critical business functions, offering top-notch talent and solutions to companies across the globe.

The opportunity of the gig economy

The gig economy, characterized by short-term contracts and freelance work, has emerged as a game-changer for businesses across various sectors. Embracing gig workers allows companies to scale their operations flexibly, adapt quickly to changing demands, and optimize costs. According to recent statistics, the global gig economy is rising, and India is at the forefront of this transformation.

India’s gig economy is currently the world’s third-largest, and it is projected to grow exponentially to 2.35 crore by 2029-30, which constituted 77 lakhs (7.7 million) workers in 2020, as per a report by NITI Aayog. This growth can be attributed to the country’s abundant skilled and diverse industry talent. Moreover, the gig economy offers several benefits, making India a preferred destination for delegating critical business functions.

Leveraging India’s gig ecosystem

Enterprises from Europe, the US, and other regions have increasingly recognized India as the top destination for allocating business functions. The Indian gig ecosystem offers the ideal solution to capacity issues while ensuring superior service quality at a more cost-effective rate. Businesses can experience faster turnaround times, enhanced flexibility to scale operations, and quicker speed to market, which are crucial aspects of surviving and thriving in today’s dynamic business landscape.

Indian gig platforms cater to a wide range of business functions and roles. White-collar IT and tech talent are readily available, providing innovative solutions to complex technical challenges. Grey-collar roles, such as content creation and data operations, are also well-supported by the Indian gig ecosystem, offering reliable and cost-efficient services. Additionally, customer service functions are effectively managed by Indian gig workers, ensuring excellent customer experiences across various industries.

The growth of India’s gig ecosystem not only benefits global enterprises but also provides a significant boost to the country’s talent pool. The gig economy generates numerous employment opportunities for skilled professionals, fostering economic growth and contributing to the nation’s GDP. This symbiotic relationship between businesses and Indian gig workers creates a win-win situation for all stakeholders involved.

In conclusion, India’s gig ecosystem stands as a powerful solution to global business challenges, offering cost optimization, access to skilled talent, and agility in a rapidly changing economic landscape. As the world’s third-largest gig economy, India’s position as a preferred destination for outsourcing critical business functions is further solidified. Embracing the gig economy can empower businesses to adapt to market uncertainties, scale operations effectively, and remain competitive in a challenging global arena. With the combined efforts of global enterprises and India’s talented gig workers, the future of the gig ecosystem looks promising, driving mutual growth and prosperity.

The writer is the chief strategy officer at skill development firm, Awign.

[Disclaimer: The opinions, beliefs, and views expressed by the various authors and forum participants on this website are personal and do not reflect the opinions, beliefs, and views of ABP News Network Pvt Ltd.]

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